I feel that most conflicts between people are simple misunderstandings. If you dig deep down, you would find that everyone is motivated by the same basic wants. We want to feel safe, we want to feel loved, we want to feel happy, we want to be free, we want to feel fulfillment… Once we acknowledge and understand that we all want the same things, we can work together towards achieving these states.
Some people might not be consciously aware of their own basic motivation and follow a course of action that may be inefficient of even counter-productive. I believe a compassionate, sincere and patient dialogue can bring understanding and cooperation. It may take longer in some instances, much longer even, but I feel it is simply a matter of finding the right wording or demeanour. How much effort are you willing to put into reaching resolution? Is it worth pursuing such a path when a more aggressive or confrontational approach could yield faster short term results? Choose as you will, but be aware of that decision.