Making a mistake hurts and I want to fix that. I want the problem dealt with. I want to feel good. I want others to feel good. I really care about this.
That’s why I don’t like apologies. They may serve to make us feel better momentarily, but do little to correct our course. It is merely temporary relief. I’ve found that the best way for me to ensure those unpleasant occasions are progressively scarcer is to acknowledge, adjust and move on.
This utilitarian approach promotes happier times by reducing the probability of repeating the mistake.
Primates On Typewriters 